RONA Goderich

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  • First experience was bit frustrating. Ordered couple 2x8x8 boards and received 2x6x10. Still able to make use of the lumber. Whatever, we're all human and make mistakes. ?

    Absolutely redeemed themselves from previous purchase. Employees are all very welcoming and polite and yes today I got exactly lumber I ordered. ?

  • Very disappointed in our latest visit to this Rona. We went to buy lattice screening. I ended up with a 4x8 piece which was damaged and they sold it to me for half price. However the yard service person was very rude and assailed my husband that we were ripping off Rona because it wasn't substantially damaged when in fact the limited damage to it was throughout the entire piece unuseable as a good full piece. We only needed a 3x4 piece out of the 4x8 sheet but we were told they can't cut it onsite. I brought home the 4x8 home and cut it myself.

    The service in general was very unfriendly even at the cashout. We have found this to be true on many occasions and we have shopped in this store for 14 years. Unfortunately there is nowhere else to go in Goderich for decent lumber supply so maybe that is why this store's service is not up to par.

  • Great store. Fun friendly and helpful staff. All things building related. Sinks and washers and wood and tools. Ooodles of great decor items (someone there has amazing and varied taste - so something for everyone). Also a kitchen design center with amazing services provided by talented and patient staff.

  • Rona Goderich is my store of choice for all my projects. Great staff, helpful people and cost effective.

  • This store is the worst customer service I’ve ever experienced , it’s worth the drive to London
    Or any other store !!!