Avis Car Rental

 Avis Car Rental

 17565 Yonge St, Newmarket, ON L3Y 5H6, Canada

 +1 905-898-2640

 https://www.avis.com/en/locations/ca/on/newmarket/nm5

(5 reviews)


Apartments For Rent Newmarket – Newmarket,ON

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  • Excellent customer service today. It goes without saying, but make sure you have a reservation before heading in, as they cannot guarantee cars for walk-ins.
    Hope the drop off goes just as smooth in a few days.

  • When another organization let me down, I decided to go with this company based solely on reviews, and they didn't let me down. The service was quick and easy, and the entire transaction seamless. If you find yourself in need of a rented vehicle, I strongly and confidently recommend this location. You will not be disappointed. I guarantee it!

  • Be very careful with these people. I booked one car for $91.28 and successfully paid. The next day I wanted to edit the reservation and get a slightly larger car which cost the exact same amount. I wanted to make sure I wouldn't be charged for 2 cars so I called customer service and they said I could edit my reservation for the vehicle I wanted at NO EXTRA COST since the prices were the same and there would be no cancellation fee.

    Today I check my credit card statement and Avis Newmarket charged me for both cars and refused to honour their own company's policy and refund the portion they mistakenly charged me. Once I told the manager I was going to call Mastercard and get a chargeback for the full amount of both cars he decided to refund me for the second car I never rented. He then told me if I came into the store instead of going online this wouldn't have happened.

    Regardless of whether I come in store or not it is your job to honour your company's policy. I travel a lot for my job and I'll make sure to never use Avis again along with informing all my colleagues of their fraudulent practices.

  • Went to the office just now. Would be open till 15.30 according to Google opening hours. Found out it is closed since 14.00.